Information Technology & Information Management

The Integra IT team specialises in supporting technology to enhance learning and provide services to support different educational establishments. Our combined experience and broad skills range allows us to understand your needs, manage your present set up and develop your future requirements.

Funding and how school performance is measured are dependent on high quality data management, and helping you manage those demands is a core focus of what we do. Our Information management support service is available to maintained and independent schools and academies, giving you peace of mind that you are compliant with statutory data returns. We go beyond the service aims to support whole school improvement, through the effective use of data, a reduction in bureaucracy and increased parental engagement through effective reporting.

Our General Data Protection Regulations (GDPR) and Data Protection Officer Service has been designed to support schools and Multi Academy Trusts (MATs) in complying with the requirement to appointment such a role, with the responsibilities set out in Article 39 of the GDPR.

In addition to our core services, we also provide a range of freestanding IT, IMS support and GDPR solutions, giving you the flexibility to purchase specific services, as and when required.

At its core this service package provides the level of support you require to maintain and develop your IT infrastructure, with a flexible, pro-active approach to meet your needs. The service includes:

  • onsite technician support
  • remote technical support with a helpdesk service
  • remote access to your systems, allowing working from anywhere
  • call-outs that are responsive to ICT emergencies in line with our SLAs
  • regular windows updates and security patches
  • disaster recovery and business continuity services – backup and restore
  • IT equipment and hardware procurement
  • support for network infrastructure, both cabled and wireless
  • server maintenance and support.

This service is flexible enough to work in collaboration with you to meet all your management information needs with helpdesk support, training, guidance and consultancy across all SIMS and Arbor core modules.
We also offer a comprehensive range of bespoke support for a wide range of additional needs, such as:

  • assessment support services
  • partnership working
  • governor reporting
  • on-line payments
  • financial management
  • Power BI Dashboards
Our delivery of the GDPR Support and Data Protection Officer role includes:

  • providing advice and guidance when required
  • access to template data policies and procedures
  • training material for employees
  • acting as the first point of contact with authorities
  • support managing subject access requests
  • audit support of your data processes.

Additional services

We provide a comprehensive range of complementary services to support with specific requirements, which could include:

  • Microsoft licensing
  • mobile device management
  • filtered internet access
  • Microsoft 365 services
  • IT consultancy.

Why choose us?

  • You have access to a team with the extensive experience and understanding of the specific needs of educational settings in the area of ICT. Our expertise includes (but is not limited) to Cisco, Microsoft, Aerohive, Apple, Palo Alto and cloud technologies, including Office365
  • We strive to ensure you have most robust, compliant and cost-effective systems, supporting you to meet ICT demands and comply with the information rich agenda of modern day educational settings
  • We deliver a range of bespoke solutions – supporting small rural primaries, to large secondary schools of over 2,000 pupils. Our support extends across all current SIMS and Arbor modules, including highly praised assessment resources, timetabling, Partnership Xchange in multi-academy trusts and SIMS financial management
  • You receive tailored IMS and GDPR support from our dedicated ESS and Arbor accredited and GDPR certified team of consultants who have more than 20 years’ experience working with schools and academies

For further discussion please contact our IT Helpdesk, on servicedesk@sgcyp.org.uk​ or 01454 863838.